Platform
MISS replaces disconnected tools with a single medical information system where every module works with one patient record, one database, and one AI engine.
Architecture
When a test result is in one system and the patient chart in another, the doctor doesn't see a critical value at the moment it matters. When marketing data lives in a spreadsheet, no one knows which channel brings patients. MISS eliminates these gaps architecturally: every module reads and writes to one data layer.
The architecture is designed for healthcare market realities: Russian and Kazakh UI, fiscal integration, SOAP-based clinical documentation.
Scheduling
MPI finds any patient in seconds. The booking wizard walks the operator through service selection, doctor availability, and payment method. The queue board updates via WebSocket. Smart slot ranks doctors by availability and marks the best option.
EMR
Structured SOAP documentation in Russian and Kazakh. Three input methods: voice, manual, template. AI suggests diagnosis (primary, competing, comorbid) with ICD-10 and treatment plan. Nothing is written automatically — the doctor confirms.
LIS
Worklist with STAT/ROUTINE priorities. Barcode tracking. Validation against reference ranges. QC dashboard with Levey-Jennings charts. Critical values trigger a notification that doesn't close until the physician confirms.
Finance
Revenue cycle dashboard: days in AR, denial rate, collection. Bank reconciliation with auto-match — the system suggests, the accountant confirms. Fiscal circuit with payment terminals. Refund: one creates, another confirms.
Call Center
Incoming calls on screen via SSE. Load heatmap. KPIs: AHT, ASA, abandonment, CSAT. Missed calls generate callback tasks. Telegram with SLA tracking.
CRM
Attribution cockpit: leads by channel, conversion, acquisition cost. Funnel from first contact to visit. Campaign engine for SMS and Telegram with automated re-engagement triggers. Approved templates — the operator cannot write on their own.
BI
Metric catalog with formulas. Scheduled reports. Role-based dashboards. Cortex creates a metric from a natural language request, validates on real data, and adds a widget — no developer.
Formalizer
The doctor writes the content; the letterhead is the clinic's brand. Template library, constructor with live preview. Coded diagnosis, completeness check, per-edit review. PDF generated at the moment of request and delivered via SMS or Telegram.
Open the demo tenant and walk through each module yourself.